Are you an established company and one I can trust?

Yes, Bundedtanks.com is a division of the Highspeed Group Ltd., established in 1969. We donít hide contact information and you can get in touch on-line, by phone or e-mail. Our team will be pleased to speak to you.

 
Can I pay against invoice?

Yes, but we cannot extend credit. Our prices are there to offer you the best possible deal and so payment at the time of ordering is the only option. Weíll send you a pro-forma invoice however.

 
Do I have to register to buy?

Yes. Itís an extra level of security (as you select and use a password) and enables you to interact with the site, for example tracking your orders, updating information etc. If you'd prefer not to register,it's not a problem, just call us and we'll process your order over the phone.

 
Frequently Asked Questions (FAQís) and answers

FAQ is short for Frequently Asked Questions.

If you have a question which isn't answered here, don't hesitate to contact us:

 
I need a number of tanks for a contract, can you offer discount?

This may be possible for 5 or more and all delivered to the same location at the same time. Call us with your query.

 
I need a special steel tank making to a particular size / specification, can you help?

We usually can and have supplied many such tanks. Let us have details and weíll let you know what we can do and quote a price.

 
I see that all on-line orders are delivered free (UK Mainland). Iím in the Orkney Isles (or other offshore location). Can I order from you?

Yes, over the phone / e-mail but an extra charge will be made to cover carriage.

 
I want to order a tank and send it abroad. Can I do this?

We can supply and deliver to any address in mainland UK (including your shipping agent). Do bear in mind that the guarantee will not apply for use abroad however.

 
Iím in the Republic of Ireland, can you ship a tank to me?

Yes and some manufacturers may allow us to do so without extra cost to you. Otherwise, there will be an extra charge for carriage. We can also ship as an export, VAT free if you provide us with your Irish VAT number.

 
Iíve seen an item on-line and Iíd like more information?

No problems. Give us a call or check out the Resources section (itís on the left hand side navigation bar under Information). Here you can link to manufacturers' websites and also check up on legislation etc.

 
Is it safe for me to order on-line with my credit card?

Perfectly. Youíll see when you arrive at the payment stage that three security devices are active (3 symbols confirm) and that your transaction is secure , enabling you to complete your transaction without risk.

 
I've seen your Price Promise. What if I can get a product cheaper elsewhere?

Our Price Promise states: If you find a like-for-like product for less...... we'll beat that price! However, the product must be exactly the same specification and available. (We will seek confirmation from the supplier). You may see a product at a cheaper price but it may be a basic model without certain fittings / accessories!

 
Will you pass my information to others?

Certainly not. We would not pass or sell your information to other companies. Your details are used by us (Bundedtanks.com - Highspeed Group Ltd) to process your orders and to be able to contact you regarding servicing, replacement filters etc. and, of course, to speed up processing if you return to buy from us again.